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  1. Omni Wise Global
  2. Apps
  3. Omni CSAT Timer

Omni CSAT Timer

  • How can I troubleshoot issues with rule creation or application?
  • What should I do if the Omni CSAT Timer is not working correctly?
  • What happens if a user responds to a ticket after the satisfaction timer has expired?
  • How can I set the timers I create to be active on all channels?
  • I don't want to create a follow-up ticket for some of the customers. How can I do that?
  • Can I change the time limit for a satisfaction timer after it has been created?
  • How do I create a new rule for a messaging channel?
  • Can I customize the satisfaction timer for different channels or sub-channels?
  • How does Omni CSAT Timer integrate with Zendesk?
  • What are the requirements for using the Omni CSAT Timer app?
  • Is the Omni CSAT Timer compatible with all Zendesk plans?
  • How does Omni CSAT Timer work?
  • What is the primary purpose of the Omni CSAT Timer?
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