Omni Thanks GPT
Wise Touches To Gratitutes
- Does the application record customer messages? Does it create a problem in terms of security?
- Can I report tickets closed after the Gratitude statement?
- I do not want the ticket to be closed immediately after the Gratitude statement. Is this possible?
- Will the ticket be closed every time the customer expresses gratitude? Will I have problems with the issue in some cases?
- Where can I install the application?
- Can I disable the app at any time?
- Where can I access the app within Zendesk?
- Which Zendesk package do I need to use the application?