Omni Snooze (Beta)
Please Get in Touch With Omni Wise Team
- How long did the ticket remain in "snooze" status? Where can I see it?
- I can't start a new timer? What should I do?
- Can I restart the timer when I stop it?
- Will the ticket status change when I stop and remove the timer?
- How can I stop the timer?
- I accidentally started a timer. How can I delete it back?
- How can I snooze the ticket?
- How long can I snooze the ticket?
- Where can I access the app within Zendesk?
- Which Zendesk package do I need to use the application?