Omni Sun WhatsApp
Proactively Send Messages to Your Customer via WhatsApp (In Person & Bulk)
- I want the messages to be personalized. How can I do that?
- How do I activate Zendesk Messaging to use the app?
- How can I send bulk templates?
- I want to report templates, how can I do that?
- How to create an autoresponder?
- I want the tickets coming to the phone number defined in the Whatsapp line to be collected in a single area. Is it possible?
- I want to use the app but my package is not enough. What should I do?
- Is there a template preview? How can I see it?
- Do I need to be connected to a Facebook Business account while creating a template?
- Can I send a proactive message over an existing ticket?
- How can I send a proactive message to the customer?
- Can I create templates in different languages?
- How can I send videos or images to the customer with templates?
- How can I categorize templates?
- How to create a template?