Kübra Bulduk
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Recent activity by Kübra Bulduk-
How does billing & invoicing for apps work?
Your credit card is charged by the Zendesk apps marketplace for the use of an app one month in advance. The number of agents you have at the time of billing is used to compute this amount. With 20 ...
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How do I cancel billing for a Omni Wise app?
You will need to remove the app in order to stop billing.
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Can I pay for Omni Wise apps on a yearly basis instead of monthly?
Using our billing site, you can buy credit for a projected 12-month usage. Every month, this credit will be used before your credit card is billed. This means that the credit may last longer or les...
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How do I change the credit card I’m being charged on?
Through our billing interface, you can make changes to your payment information.
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Can I install an app without entering my credit card?
Indeed. When installing an app, Zendesk requests payment information; however, you can get around this requirement by using the discount code WISEly. Login to an Omni Wise app will start a free tri...
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How do I get a copy of my invoices?
Through our billing site, you may view and download all of the bills. Additionally, you have the option to add any email address to a billing notification list, to get a monthly invoice.
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Can I purchase an app for only certain agents?
Yes, by establishing role and/or group constraints, you can limit which agents have access to a certain application. Billing is subject to these limitations, so you will only be billed for the agen...