What happens if a user responds to a ticket after the satisfaction timer has expired? Baha Çölkesen August 29, 2024 09:26 You can respond to customers on the follow-up ticket. Related articles How can I set the timers I create to be active on all channels? I don't want to create a follow-up ticket for some of the customers. How can I do that? Comments 0 comments Please sign in to leave a comment.
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