I do not want the ticket to be closed immediately after the Gratitude statement. Is this possible? Baha Çölkesen April 04, 2024 05:36 Updated Depending on your request, the ticket can be closed after a certain period of time after the customer expresses gratitude. Related articles Will the ticket be closed every time the customer expresses gratitude? Will I have problems with the issue in some cases? Comments 0 comments Please sign in to leave a comment.
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